Refund Policy
Effective: October 7, 2025
At Kafe Rustico LLC, all sales are final. Our food and drinks are made fresh to order, and due to its perishable nature, we do not offer refunds or accept returns.
If there is an issue with your order — such as a missing item or a quality concern — it must be reported immediately at the time of service so we can assess and address it on the spot. Requests made after the fact may not be honored.
We handle all concerns in good faith and may, at our sole discretion, offer a fix, replacement, or credit if appropriate.
For any concerns, reach us at:
📧 rusticokafe@gmail.com
📞
🌐 linktr.ee/rusticokafe
Third-party orders (e.g., DoorDash, Uber Eats): Please contact them directly for any refund requests, as we must follow their policies.
We appreciate your understanding and support!